Cruises with a Russian-speaking group are especially attractive to Russians. They are organized by many large cruise companies. The language barrier, which reduces the level of comfort, is eliminated, and travel becomes much more enjoyable. The highest loyalty is with MSC Cruises, which offers extended service.
It is advisable to clarify the level of service in other companies at the booking stage; significant differences are possible.
What is a Russian-language group
With a small number of Russians in the excursion group, all programs are held in English, and individual guide services are expensive. The ideal choice is a liner with a Russian-speaking group.
Ways of organization:
- assigning a cruise line employee to provide advice;
- group organization by tour operator;
- formation of a group by several operators.
For each route, the service is assigned a specific status:
- Extended service (information services, daily entertainment programs, excursions, menus, Russian TV channels);
- Guaranteed group (differs in the need to book excursions in advance);
- Planned group (cancelled if the number of Russian-speaking passengers is less than 20);
- Excursions in Russian (booked at the time of prepayment);
- Assistant support (responsible for a specific group).
Service status must be clarified when booking.
Cruises with a Russian-speaking group advantages
Most large companies hire a certain number of Russian-speaking employees in order to improve the quality of service.
Advantages of service in Russian:
- Availability of understandable information during landing, disembarkation;
- The airport escort speaks Russian;
- Having a guide who is well versed in the particularities of the region of the route and speaks foreign languages;
- There are no problems with instructions in the cabins, in restaurants there are menus, everything is in the native language;
- Animators, neighbors at the table speak Russian;
- TV programs are clear;
- Excursions in ports, educational lectures on liners in Russian (with extended service).
The extended services on MSC Cruises ships are especially popular among tourists. Since the beginning of 2020, PAC GROUP has been implementing a new Russification program. Representatives who speak Russian are available: at the reception desk, in children’s clubs, restaurants, bars on dozens of ships traveling on routes in Northern Europe, the Mediterranean, and the Persian Gulf.
Quality information support is guaranteed, including lectures, excursions in all ports, assistance in booking additional services, and solving other issues on board.
Excursions as part of a Russian-speaking group can be purchased during the trip or booked in advance with a discount. Under unfavorable conditions, for example, changes in the route, cancellation of excursions, etc. the money is returned. However, the service does not apply to all programs; only one excursion is available per port. The nuances must be clarified in advance with the manager, even if there are corresponding marks on the website.
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